Front Office Supervisor (Night Duty)

Loại hình

Full-time

Vị trí/chức vụ

Trưởng Nhóm/Trưởng Phòng

Yêu cầu bằng cấp (tối thiểu)

Trung cấp - Nghề

Yêu cầu kinh nghiệm

Không yêu cầu

Ngày đăng tuyển

19/05/2025

Yêu cầu giới tính

N/A

Ngành nghề

Kỹ năng

Địa điểm làm việc

- Bình Dương

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Mô tả công việc

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements.
Enter Marriott Rewards information. Ensure rates match market codes, document exceptions.
Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports.
Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met.
Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift.
Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns.
Details will be dicussed during interview

Competitive salary and monthly service charge
Meals, uniform and parking lots
12 Annual Leaves for a working year
Working 5 days per week - off 2 days per week
Follow the government social insurance, health insurance, unemployment insurance
24/24 accident insurance
Join in hotel activities
Training opportunities for career development

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